How it works
Three steps. One thread. Your calendar fills.
Nothing here is magic. It's a good rep who never sleeps, working from your words, inside rules you set once.
You teach it in an afternoon.
You don't write a script. You paste your five best replies to real customers and your three worst objections. You point it at your website and any FAQ you already have. You connect your calendar and set your hours.
That's the voice, the answers, and the rails. Before it ever meets a lead, it runs a rehearsal against eleven kinds of difficult customer, the skeptic, the price-hunter, the one who's been burned, the one who's ready now, and you read the transcripts. Nothing goes live until you'd be happy to have sent every message yourself.
It answers every lead in seconds.
A form fill, a text, a missed call, a chat on your site at midnight. Each one gets a reply on the channel it came from, addressed to the person by name, about the thing they actually asked.
Then it does what a good salesperson does: one question at a time, in plain words, listening for the real concern. Timing? Budget? Who else has to agree? It learns what it needs to learn to recommend the right next step, and it never asks the same thing twice, even if the lead switches from text to chat to a call.
Ready leads get two times. Everyone else gets patience.
When someone is ready, it offers two real openings from your calendar and confirms only after the booking lands. You get a two-line brief: what they want, what worried them, what they said about timing. You start the call warm.
When someone isn't ready, it doesn't push. It checks back on a cadence that feels human, in their words, and stops the moment they ask. And when it hits a question it can't answer, it says so, hands the thread to you with the context, and remembers your answer for next time.
The rules it can't break.
These are checked by code before every message goes out. Not by the model. Not by mood.
- Consent first. It only contacts people who asked to be contacted, and it keeps the record.
- Quiet hours. Nine to eight in the lead's own time zone, with stricter states respected.
- Stop means stop. One word ends it on every channel and survives any re-import.
- Honest about what it is. Asked if it's an AI, it says yes and keeps helping.
- Never invents. No made-up prices, promises, availability, or outcomes. Unknowns go to a person.
- Ceilings on push. How hard it pursues a yes is capped, and the cap isn't for sale.
Watch it work on a lead you lost.
Bring one real lead from last month. In fifteen minutes you'll see the conversation that would have booked them.